Doctorate Title: Ostensive Considerations: Qualitative case study of routines and repetition in ambulance service response.
Doctorate Description: Through organizational routines theory, the aim is to identify and explore the interplay between ostensive aspects (patterns) and artifacts (SOPs, paperwork, kit, environment, policies) in flexible routines through the lens of ambulance service emergency response. The boundaries are from arriving at scene to leaving scene (wheels stop to wheels go). Identification of patterns would assist in understanding what staff perceive they do and why, which would lead to a bottom up approach to SOP, aide memoire and training design.